
One day I will be pleasantly surprised when I come across a bar/restaurant/hotel that has been completely designed with the customer in mind instead of the whims of a highly paid architect. Until that day I will continue to rant about the shortcomings in establishments I visit.
Lets take something as simple as a restroom cubicle. If it’s a ladies restroom, then the chances are they will be bringing a bag into the cubicle with them. Now, would you have them place this bag on the toilet floor and then carry these germs back out to your bar/restaurant or would you consider something as simple as a hook to hang this item on?
Same issue in the mens toilets. Its winterime, I’ll most likely have a coat which will need to be removed. So where do I hang it if there’s no hook on the back of the door?
Why not take a walk through your business from the perespective of a customer? You might find out some things about your business that make life easier for your patrons. I can’t be the only one annoyed by such oversights.
December 21, 2007 at 3:01 pm
Thoroughly agree with the sentiments expressed about the dirth of hanging devices in such places as described. I would stretch the point further and say that even bog standard
(excuse pun, not intended!) hooks are not much cop either. So what one needs is something that will take the coat, the jacket, the bag and the shopping and umbrella too! Thus 3-dhooks were born unto the world to resolve all such hanging issues! Anybody listening?!